This website is designed to be used by users who are at least 18 years old and resident in the United Kingdom. Under no circumstances should the website be used by anyone under the age of 18 years of age, and we will not knowingly collect PII from any person we know to be below this age group.
This policy explains:
What information The Recks may collect about you
How we will use that information
Whether we disclose your details to anyone else
Your choices regarding the information you provide to use
We collect information in the following ways:
When you give it to us directly – i.e. at a show or online via sign-up form
When you give it to us indirectly
When you give permission for other organisations to share it or it is publically available
Information available publicly
This may include information found in places such as articles and newspapers.
When we collect it as you use out websites or Apps
What personal identifiable information do we collect?
Your e-mail address
Your date of birth
We will mainly use the information for the following:
To provide you with services / information/ products you have requested
To keep a record of your relationship with us
To ensure that we know how you prefer to be contacted
To understand how we can improve our services, information and products and our marketing activities
If you enter your details into one of our online forms and you do not ‘send’ or ‘submit’ the form we may contact you to see if we can assist you with any problems you may be experiencing with the form or our website or App, so we can help you complete the action.
We may also use your PII to detect and reduce fraud and credit risk.
Please note we do not collect any financial information.
Legal Basis for data processing
In certain instances, we will collect and use your PII by relying on the ‘legitimate interest’ legal basis. This is because when you, for instance, request to receive services or products from The Recks, we have a legitimate organisational interest to use your PII to respond to you and there is no overriding prejudice to you by using your PII for this purpose. This is also the case where we process any product orders for you and where we need to take steps to protect our network security or mitigate risk of fraud.
In the main, we will rely on obtaining your consent for our use of your PII. This is the case where we seek to obtain your consent to receive our marketing, i.e. e-mail, SMS.
E-mail and SMS Marketing
If you actively provide your consent to us along with your e-mail address and or mobile number, we may contact you for marketing purposes by e-mail or text. By subscribing to The Recks' e-mails or opting into e-mail communications or SMS from us, you grant us the right to use your e-mail and mobile number for e-mail and SMS marketing and advertisement targeting.
It is always your choice as to whether you want to receive information from us. If you do not want us to use your PII in this way please let us know by contacting us: firstname.lastname@example.org
Alternatively, you can opt out of our marketing at anytime by clicking the ‘unsubscribe’ link at the bottom of the marketing e-mail and by sending us an “opt-out” text message.
We will not use your PII for marketing purposes if you have indicated that you do not wish to be contacted by us for such purposes. However, we will retain your details on a suppressions file to help ensure that we do not continue to contact you for marketing.
If you are unhappy with the way you believe we are processing your PII you can discuss this with the Information Commissioner’s Office: T: 0303 123 1113;
How we keep your personal identifiable information safe
We ensure that there are appropriate and technical controls in place to protect your personal details. Information is held securely and routinely monitored. Access to information is restricted to the data controller.
Disclosures of your personal identifiable information
We will not share your data with third parties unless we are obliged to disclose PII by law, or the disclosure is ‘necessary’ for purposes of national security, taxation and criminal investigation, or we have your consent.
In the event that we undergo re-organisation or are sold to a third party, you agree that any PII we hold about you may be transferred to that re-organised entity or third party.
Keeping your personal identifiable information
We keep your PII only for as long required to operate our services in accordance with legal requirements, tax and insurance purposes. For marketing, this may be until you withdraw consent. However, we will retain your details on our suppressions file to help ensure that we do not continue to contact you.
Subject access requests
You have the right to see what personal data we hold about you. To obtain a copy of the personal information we hold about you, please e-mail us at email@example.com Please note you will be asked to provide proof of identification.
Given that the Internet is a global environment, using it to collect and process personal data necessarily involves the transmission of data on an international basis. This means for instance that data you pass to us may be processed outside the European Economic Area, although the data will always be held securely and in line with the requirements of UK data protection legislation. By communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.
A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser. Find out more about cookies on www.allaboutcookies.org.
Most browsers will allow you to turn off cookies. If you want to know how to do this please look at the menu on your browser, or look at the instruction on www.allaboutcookies.org. Please note however that turning off cookies will restrict your use of our website.